Free UK mainland delivery
Delivery is free on all UK mainland orders. For other destinations, available delivery options and charges are shown at checkout before you pay.
Made-to-order dispatch
Our cases are made to order. We dispatch orders within 7 working days. This is the time needed to prepare and dispatch your order, not the time it takes to arrive.
Transit time is additional and depends on the delivery service and destination. If you need your order for a particular date, contact us before ordering.
UK delivery and tracking
We use Royal Mail and Parcelforce for UK deliveries. Once your order has been dispatched, we send a dispatch confirmation email with tracking details.
International delivery, duties and taxes
International orders are processed through Shopify Managed Markets with Global-e. Shipping charges, applicable duties and taxes are calculated and collected at checkout before you pay.
Delivery services and availability depend on your destination. Please check the delivery address and checkout total before placing your order.
Help with your delivery
If tracking has not updated, your parcel is delayed, or you are asked to pay an unexpected import charge, contact us with your order number so we can investigate.
Email info@brick-in-it.com with your order number and enquiry.
Brick In It is a trading name of JJ Custom Creations Ltd.
Unit 3, Frost Hill Business Park, Rhodes St, Liversedge, WF15 6BG, United Kingdom.
Returns
For cancellations, returns and refunds, please read our returns policy.