Delivery
Thank you for choosing Brick In It as your preferred destination for display cases and stands for LEGO sets. We are committed to providing you with exceptional products and outstanding service. If you have any further questions or require assistance, please don't hesitate to contact our friendly customer support team.
Happy building!
The Brick In It Team
Shipping Information
Delivery Information:
At Brick In It, we are delighted to offer free shipping on all UK Mainland orders. We believe that delivering your orders promptly and without any additional cost is part of providing an excellent customer experience.
Shipping Timeframe:
Once your order has been successfully placed, our dedicated team will carefully process and prepare your items for shipment. We take pride in dispatching all orders within 7 working days, ensuring that we can properly quality-check and package your products to ensure they arrive in perfect condition.
Shipping Methods:
To ensure safe and reliable delivery, we use Parcelforce and Royal Mail for our deliveries. We continuously monitor and optimize our shipping processes to guarantee a smooth and efficient delivery experience for you.
Order Tracking:
To keep you informed every step of the way, we provide order tracking for all our deliveries. Once your package has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your shipment. This allows you to stay updated on the progress of your order and estimate the delivery date.
Delivery Charges:
As mentioned earlier, we offer free shipping on all our products. You can shop with confidence knowing that the price you see is the price you pay. There are no hidden charges or unexpected fees during the checkout process.
International Orders
Taxes & Import Duties
Orders shipped outside the UK mainland may be subject to local VAT, customs duties, and import fees once they arrive in the destination country. These charges are set by local authorities, are not included in our product or shipping prices, and must be paid by the recipient before delivery.
We’re unable to estimate or cover these fees, as customs policies and thresholds vary by country. We recommend checking with your local customs office if you’d like more information before placing an order.
Please note: Customs duties and local taxes are the responsibility of the recipient and may be required before delivery.
We are not responsible for delays or additional charges by customs clearance procedures.